FAQ

You've got questions, we have answers. 

  • I need an Electrician at my house - what is it going to cost me?

    For domestic work completed in Palmerston North during normal work hours, our call-out fee is $40 +GST.  This covers our travelling time to and from the job. Time on the job is charged at $70 +GST per hour, in 15 minute blocks.  Parts are additional.  Jobs outside of Palmerston North incur additional charges, please phone or email for more information.

    I need an electrician urgently - how long will I have to wait?

    At Couchmans Electrical, we pride ourselves on being on call - same day, all day, every day.  If you have an urgent job that needs to be done same day - no problem, we will ensure that we get someone to you when you need them.  For work outside of normal working hours, your call will be connected to our On Call staff member who will be available 24/7 (additional charges may apply).

    What are your payment terms?

    Your invoice will be payable by the 20th of the month following the completion of the work.

  • What payment methods do you accept?

    We accept Cash, Cheque or Direct Credit payment.  We are not currently able to accept Credit Card or EFTPOS payments.

    I have some appliances that need to be tested and tagged - how often do they have to be done, and how much will it cost?

    Testing and tagging is completed to AS/NZS 3760:2010 which specifies how regularly appliances must be tested according to their type and enviroment.  The shortest length is 3 monthly and this goes right through to 5 yearly (for appliances in an office enviroment).  Rates start from $4.50 +GST, however often it is more cost effective (for larger numbers of items) for it to be done at an hourly rate plus travelling and the test tags.  Contact us for more information on the most cost effective solution for you.

HEAT PUMPS

HEAT PUMPS

Couchmans Electrical are authorised installers of Panasonic Heat Pumps.
LED LIGHTS

LED LIGHTS

LED lighting is a fantastic way to improve the look of your home or business and...
APPLIANCE TESTING

APPLIANCE TESTING

Appliance testing and tagging is becoming more common
DOMESTIC

DOMESTIC

Couchmans Electrical are the domestic electrical specialists.
COMMERCIAL

COMMERCIAL

We offer a wide range of electrical services for businesses throughout the greater...
CONTACT US

CONTACT US

Need some advice or a quote? Talk to us today to get started

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